Question 1

Do I need to book an appointment?

Accepted Answer

Yes, we are strictly by appointment only. We want to avoid disappointing any of our brides, so please do not visit without booking in advance, as we are unable to  accommodate any walk in appointments.

Question 2

Is there a charge for appointments?

Accepted Answer

We do charge a consultation fee for all appointments, this is in place due to the high demand for appointments on weekends, and to ensure that we can offer the best possible service to our clients.

We have various fees for an Opus Couture new bride consultation all of which are based on the size of your bridal party.  For a bride +3 guests our fee is £25, for a bride +5 guests our fee is £35 and for a bride +8 guests our fee is £60 - all of which guarantees you a 2-hour time slot with one of our expert consultants, and also includes Prosecco, soft drinks and sweet treats for you and your guests.

Designer events and Trunk Show appointments are also charged using the same structure.

Question 3

How many people can I bring to my appointment?

Accepted Answer

To ensure the safety of our staff and brides at this time, we can only admit three guests plus bride for new bride appointments. This allows us to practice safe social distancing within the salon. You are of course more than welcome to include other members of your bridal party virtually via FaceTime or Zoom so that they can still be part of your wedding dress experience.

For fitting appointments, we ask that, as the bride, you only bring two guests with you.

Question 4

When should I book my wedding dress appointment?

Accepted Answer

We advise you to start wedding dress shopping at least 12 months before your wedding date. This allows you to choose your wedding dress without pressure and will give you sufficient time to accommodate fittings and alterations before your wedding day. 
 
We can, of course, help you if you have a more of a limited time frame and have a number of options available to brides who need to find a wedding dress without standard designer lead times.
 
Please get in touch via email hello@opuscouture.co.uk, and we can discuss your individual requirements.

Question 5

How do I book my appointment?

Accepted Answer

Appointments can be booked online here, via email hello@opuscouture.co.uk or by telephone on 01294 824 838
 
Please reach out to us if you are unable to secure your required appointment online , if your wedding date is less than 12 months away or if you just want to ask any questions before making your appointment.

Question 6

What should I bring to my appointment?

Accepted Answer

We provide everything you need for your bridal appointment, including shoes. It’s best to wear nude undies if you can and we politely request that you avoid wearing fake tan to your appointment. 
 
We love seeing your bridal inspiration so bring your Pinterest boards and any images of dresses/styles/themes you love. Don’t worry if your unsure where to begin, our bridal consultants are professional experts and trained to help you find your bridal style.

Question 7

Can I speak to someone before I book my appointment?

Accepted Answer

Of course! We love bridal chat and are more than happy to answer any questions and discuss your requirements before you visit this salon or book your appointment. 
You can reach us on 01294 824 838, we can’t always answer the phone – during appointments we like to give our full attention to our bride, so alternatively, please email us at hello@opuscouture.co.uk, and we will arrange to call you.

Question 8

I’ve booked my appointment - what next?

Accepted Answer

How exciting – we can’t wait to meet you and help you find your dream dress! If you haven’t already we advise creating a Pinterest Board to start saving wedding and bridal looks you love as this can really help as a source of reference during your consultation.

Question 9

What prices are the dresses?

Accepted Answer

Our wedding dress collections range from £1500 to £3000, with a wide selection of gowns in-between. We are transparent about pricing, so please do reach out to discuss your requirements, and we will be happy to advise and guide you. 
 
We also have a limited range of sample gowns available in stock for those who have a tighter budget, or schedule. .

Question 10

How do I pay for my dress?

Accepted Answer

When you find your dress a deposit of 50% is required to secure your contract and place your dress order.  The balance of your gown is then due within 28 days of your dress arriving in store. 
 
Alterations and any customisations are priced separately.

Question 11

What sizes are samples?

Accepted Answer

We stock a variety of sample gown sizes in almost every size, although most range from between sizes 10 and 20. If you want to discuss anything to do with sizing, feel free to contact us before you make your appointment.

Question 12

What happens if they don’t fit me?

Accepted Answer

Our consultants are fully trained to fit the sample gowns according to each individual brides requirements. If gowns are too big they will be pinned, we much prefer this method over using bulldog clips as it gives you a more accurate visual representation of how each style will fit your body. If gowns are too small we have ways of discreetly leaving the back open but making them look like they fit.

Question 13

Who decides which wedding dresses I try?

Accepted Answer

You choose which gowns you would like to try on. Your Opus consultant will be on hand to advise and suggest gowns using their knowledge, expertise and your personal preferences to help you find the perfect shape, colour and style. 
 
If you have seen a particular gown you would like to try on please let us know in advance of your appointment so that we can ensure it is available for you.

Question 14

How do I know what size I need?

Accepted Answer

Once you have chosen your dress we will take a full set of body measurements. We understand that not everyone is comfortable with this , please be assured our bridal consultants are skilled professionals and this is essential in order for us to advise which size of gown is correct for you. Once we have taken your measurements we will chat over the designers size chart and agree which size to order.

Question 15

What happens when my dress arrives in store?

Accepted Answer

When your wedding dress arrives in store our technical team carefully quality check it then safely store it for you ready for your fitting appointments.

Question 16

Who carries out my fitting appointments?

Accepted Answer

Your wedding dress fitting appointments take place at Opus and are carried out by our bridal consultants who are trained pin fitters. Your dress alterations are then carried out by our highly skilled expert technical team. 
 
You can of course choose to take your wedding dress to your own preferred seamstress.

Question 17

When do I have my fitting appointments?

Accepted Answer

As a general rule we begin your dress fitting appointments 12 weeks before your wedding date. 
 
Please allow time for 3 wedding dress fitting appointments as part of your wedding day preparations.

Question 18

What do I need for my fittings?

Accepted Answer

Please bring the underwear you intend to wear on the big day, and your bridal shoes to all your fitting appointments. It is particularly important to bring the shoes you intend to wear on your wedding day (or shoes with the same heel height) for your fittings, so we can carry out hem alterations correctly.

Question 19

When do I collect my dress?

Accepted Answer

We will arrange a collection appointment for you to take place in the week running up to your wedding day. We meticulously steam your wedding dress prior to collection and want it to be as crease free as possible so will ask you to bring a duvet cover to your appointment and make sure you have plenty of room in your car to safely transport it home or to your venue.

Question 20

I’m having a destination wedding - will you pack my dress for me?

Accepted Answer

Yes ! All you have to bring is your cabin baggage and we will pack your dress for you in layers of tissue.

Question 21

Where is your shop located?

Accepted Answer

We are located on the picturesque Ayrshire coast in a small village called West Kilbride approximately 40 minutes from Glasgow.

Question 22

What is the best way to travel to you?

Accepted Answer

It is easy to reach us by road and rail with a journey time of approximately 40 minutes from Glasgow. 
 
For Sat nav purposes our post code is KA23 9AL. Travelling from Glasgow the M8 route may show as being slightly shorter however  the M77 route  is generally the preferred option of our brides as it brings you along the coast road with some stunning scenery. 
 
We are a 5 to 10 minute walk from West Kilbride train station with an hourly train service from Glasgow Central. Please check with Scotrail for up to date timetables. 
 
For our brides travelling from further afield and out with Scotland the nearest airports are Glasgow Airport and Glasgow Prestwick Airport, with only a short journey time from each. 
 
Please reach out if you have any questions about the easiest way to reach us and we will be happy to advise.

Question 23

Is there parking nearby?

Accepted Answer

There is free on street parking adjacent to Opus Couture.

Question 24

Are there any places to eat nearby?

Accepted Answer

Ayrshire is renowned for its hospitality and outstanding local produce. There are a number of venues nearby offering snacks, drinks and meals accompanied with stunning views over the beautiful Ayrshire coastline.  Why not make a day of it and continue your wedding planning over lunch or afternoon tea following your appointment.

WE ANSWER ALL OF YOUR IMPORTANT QUESTIONS.